This tab enables unit owners to provide feedback to the Managing Agent regarding any issues they may encounter. It provides an avenue for community members to voice their concerns, provide suggestions or highlight areas for improvement.
Community members can easily submit their feedback directly, via the app. This ensures that any feedback is captured and addressed in a timely and efficient manner, enabling the Managing Agent to take appropriate action.
This tab enables Managing Agent to view and manage submitted feedback. This enables them to track the progress of each feedback and ensure that appropriate actions are taken to address the issues raised by community members.
eFeedback feature is allow the residents to lodge complaints, suggestions or reports. Resident can monitor the status anytime, anywhere.
Only management will be able to see the reports youโve lodged.
Yes, you will receive an app push notification when management updated or commented the report.
No, the reports will not be shared to all residents. Only management can view and revert.
Yes, you can. You may reply by clicking the โAdd Noteโ button in your report.
We value your feedback & ideas! If you were referred to us, kindly furnish us with the contact details of said individual, along with your thoughts. Thank you.